Privacy Policy
At Vacay Nest, we are committed to protecting your privacy and ensuring that you have a positive experience on our website and when using our services. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.
What information do we collect?
We collect information from you when you register on our site, book a homestay, subscribe to our newsletter, fill out a form or contact us. When booking or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or other details. You may, however, visit our site anonymously.
How do we use your information?
We use your information for the following purposes:
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
- To send periodic communication: The email / phone number you provide for booking confirmation, will only be used to send you information and updates pertaining to your booking. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
- To improve our site and services: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To provide customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit/debit cards, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you access and update your information?
You can access and update your contact information by visiting the account section on the Vacay Nest website. You can also request changes by contacting us at care@vacaynest.in.
How do we use cookies and web beacons?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
Web beacons are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We use web beacons on our site to count visitors and to monitor how users navigate our site. This helps us improve our site’s performance and user experience.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Changes to this policy
We may update this policy from time to time as our services change and expand. If we make substantial changes to this policy, we will post an announcement on our website along with the updated policy.
Contact us
If you have any questions or concerns about this policy or our privacy practices, please contact us at care@vacaynest.in.